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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of K

K

March 23, 2025

5  out of  5
rating by K
"I have been insured with State Farm for over 30 years and I LOVE working with this office!! Their customer service is fantastic! They answer calls promptly and the staff is always friendly. If they don't know the answer to one of my many questions, they take the time to find out and call me back with accurate information about my policies. I am so grateful that Joseph Ferro and his team are handling my insurance needs!"
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Katie Reed

March 22, 2025

5  out of  5
rating by Katie Reed
"I needed to change a few things with my auto pay and Joseph was very kind and helpful. He was able to answer all of my questions and helped me with the changes I needed to make. Very happy with the customer service I have received."
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Brandon Weed

March 22, 2025

5  out of  5
rating by Brandon Weed
"Mr. Ferro along with all the agents handle my inquiries with no issues. They provide outstanding customer service and explain the policies in a way that is easy to understand. Thank you for your time as always, and keep up the great work!!"
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Madelyn Barron

March 22, 2025

5  out of  5
rating by Madelyn Barron
"I had an excellent experience at Joseph Ferro State Farm. Aaron took the time to thoroughly explain all my options and helped me choose the best coverage for my needs. The customer service is top-notch, and I truly feel like they have my best interests at heart. I highly recommend this office to anyone looking for reliable, knowledgeable, and friendly insurance agents. Thank you for making this such a positive experience!"
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Henry Dean IV

March 22, 2025

5  out of  5
rating by Henry Dean IV
"Just wanted to leave a review I have had a lot of issues with other insurance providers until I found Joe at Statefarm! He literally picks up the phone personally half the time or calls me back directly in short order to take care of whatever issues I have immediately. I hate going through automated machines and robots so I cannot express what an absolute blessing it is to have such a great and almost personal like relationship with someone that actually looks out for my best interest and takes care of me! If I even have a question about something that I’m thinking about he will run the numbers and get me a quote on the spot of fix any issue I have! You cannot find better customer service anyway on the planet! Thank you Joe!"
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Jeremy C. Hudson

March 19, 2025

5  out of  5
rating by Jeremy C. Hudson
"Ryan has excellent customer service and is always extremely helpful and. Great experience thus far."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Ryan at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eric Mayweather

March 19, 2025

5  out of  5
rating by Eric Mayweather
"Kelly was very patient and went above and beyond to answer our questions, and provide the best policy for our needs. Awesome experience, and highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Fardus Mohamud

March 13, 2025

5  out of  5
rating by Fardus Mohamud
"Joseph ferro and Aaron were very helpful to me they went above and beyond to help me with my services and they were very knowledgeable with my home and auto insurance I just wanted to thank them with this review."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Barry Mervis

March 7, 2025

5  out of  5
rating by Barry Mervis
"Great service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carmen Moore

March 1, 2025

5  out of  5
rating by Carmen Moore
"This office is the best. Nick helped me by making switching to State Farm so easy! I wish I did it sooner. If anybody else is ready to work with agents who really care then this is the office for you."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Douglas McCoy

February 28, 2025

5  out of  5
rating by Douglas McCoy
"I recently worked with Cory Hall from State Farm to acquire both life insurance and renters insurance, and I couldn’t be more pleased with the experience. Cory was incredibly knowledgeable and patient, taking the time to explain my options clearly and making sure I understood all the details before making decisions. He provided me with personalized recommendations based on my needs, and I never felt rushed or pressured. The entire process was smooth, and I felt confident in the coverage I selected. I appreciate the great customer service and Cory’s professionalism. If you’re looking for an insurance agent who genuinely cares about your needs and will go the extra mile, I highly recommend working with Cory Hall at State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jack McKeen

February 27, 2025

5  out of  5
rating by Jack McKeen
"Aaron provided excellent servic. He was professional, knowledgeable, and made the entire insurance process smooth and stress-free. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dennis Butler

February 27, 2025

5  out of  5
rating by Dennis Butler
"Aaron Newkirk Great customer service thanks"
We responded:
"Thank you so much for the 5 star review Mr. Dennis! We sure are blessed to have Aaron on the team 😊 thank you for stopping by the office today, we appreciate your business and we are always here to do the best we can for you! "
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Cameron Coppen

February 27, 2025

5  out of  5
rating by Cameron Coppen
"Aaron has been incredibly insightful in finding ways to make my experience pain-free and stress-free. Extremely knowledgeable, cares about the customer, and is very easy to get a hold of. Stellar service, highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alex Wilson

February 27, 2025

5  out of  5
rating by Alex Wilson
"I had an amazing experience working with Aaron Newkirk at State Farm! From the moment I reached out, he was professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. He took the time to explain all my options in detail and made sure I felt confident in my choices. His customer service is top-notch—he’s always quick to respond and goes the extra mile to help. If you’re looking for a trustworthy and reliable insurance agent, Aaron is the one to call. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"