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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christy T

April 3, 2024

5  out of  5 rating by Christy T
"Cory was extremely knowledgeable and understanding to my needs regarding insurance coverage! I HIGHLY recommend!"
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Donald whitcomb

March 14, 2024

5  out of  5 rating by Donald whitcomb
"Respectful of my time to make a decision to change insurance companies. Great communication."
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Alexa Valdez

February 21, 2024

5  out of  5 rating by Alexa Valdez
"I had a fantastic experience working with Kelly! Her attention to detail, prompt responses, and personalized approach made the process seamless. I appreciate her commitment to finding the best coverage for my needs. Highly recommend her expertise and excellent customer service!"
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Benjamin Bass

February 21, 2024

5  out of  5 rating by Benjamin Bass
"I can’t recommend this office enough! I spoke with Jake and he was able to get me a quote on auto insurance in a matter of minutes! He was very nice and very professional, and was able to answer all of my questions in a confident and concise manner. If you are looking for auto or life insurance, I highly recommend checking out Joseph Ferro State Farm! Ask for Jake!"
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Daniel Del Rosario

February 16, 2024

5  out of  5 rating by Daniel Del Rosario
"Kelly was AMAZING at helping me get set up with a much cheaper premium. She matched my coverage on my existing progressive policy but quoted me a much more cheaper setup for renter's and car insurance. She was very professional and made the whole process very easy. I would recommend this office for anyone interested in saving money on their insurance!"
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T. Devres

January 23, 2024

5  out of  5 rating by T. Devres
"Where do I start, this by far has been the best experience ever! Everytime I call or email, not only does the team respond quickly but are so sweet and professional at all times. Corey, Nick, Kelly, and Jake, yes I got to talk to Jake They are truly amazing and always make me feel like I'm the only customer. My insurance did go up a bit but this was something out of their control and prior to calling I was a little sad but by the time I got off the phone I was happy. Yes what da what? But it was how they explained to me and the patience throughout the call. So often you hear about the negative with reviews but seldom the positive, so here you go. If you're in need of an insurance company who treats you like family I suggest State Farm. I absolutely love them!"
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Lori Smith

January 17, 2024

5  out of  5 rating by Lori Smith
"got my quote back to me quick good prices best I have had"
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Mark Whitfield

November 1, 2023

5  out of  5 rating by Mark Whitfield
"Kelly and Alex of the State Farm team demonstrated exceptional dedication in assisting me with their services. Their professionalism, welcoming demeanor, and prompt, accurate responses to all inquiries left a lasting impression. I wholeheartedly recommend their team."
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Ben Cort

October 18, 2023

5  out of  5 rating by Ben Cort
"Joseph and his team were a huge help! Fantastic service and an extremely professional experience!"
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Alex Crux

October 10, 2023

5  out of  5 rating by Alex Crux
"Great service!!! Katy you are the best!!"
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Michael Kaiser

July 19, 2023

5  out of  5 rating by Michael Kaiser
"Our account representative, Kathy Barron, was extremely helpful in every step of the process while setting up our new teenage driver on our policy. She reviewed the requirements, identified potential discounts, and helped us with filling out all of the required documentation. Class A service."
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Darien Brewer

July 4, 2023

5  out of  5 rating by Darien Brewer
"Joseph helped me lower my insurance to a more reasonable and affordable price with the same plan I had with a separate agency who were charging me double the price!"
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June 29, 2023

5  out of  5 rating by TwoWheelTendencies
"I’ve worked with this office on multiple claims and they have been nothing but great to me and my family. They have gone above and beyond to make sure we are taken care of. This office and they’re entire staff is absolutely amazing."
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Denny Parham (Dink)

April 26, 2023

5  out of  5 rating by Denny Parham (Dink)
"The agent Kelly was amazing. She explained everything to me in a very understanding way an gave me what I deserve for being a good driver. Thanks State Farm!!!!!"
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Trevor Nardiello

March 28, 2023

5  out of  5 rating by Trevor Nardiello
"Mr. Ferro helped me cut my bill in half while also significantly improve my coverage from my last insurer’s policy, absolute miracle work. I’ve never had the options explained to me so well and he helped direct me to the perfect coverage and price balance I wanted. Extremely professional"
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Irfan Khan

March 23, 2023

5  out of  5 rating by Irfan Khan
"Joey and his staff at State Farm has been exceptionally helpful. They have supported me with insurance for the past 2-3 years and I have had amazing experiences with them. They are so reliable and trustworthy. They give me honest feedback and great advice to help me get the best coverage and the best price. I’ve had great convos with Joey, Kelly, Nick, Alex, and Cory. I wish I joined Joey’s insurance services earlier and I recommend them to all my family and friends!"
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roxanne jones

December 14, 2022

5  out of  5 rating by roxanne jones
"Kelly Lee is a person that we worked with us to get our insurance switch over and I have to say she was awesome on point, fast, thorough and patient i 100% recommend to her to everyone."
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October 11, 2022

5  out of  5 rating by L
"The only disappointment I have is that I haven’t joined sooner.Great dedication, communication and the upmost respect for your business. I encourage anyone to get with this local office!."
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Seamus Fillingim

October 7, 2022

5  out of  5 rating by Seamus Fillingim
"Joseph was very helpful in explaining why my bill didn’t go up when I thought it would, would give these fine gentleman (and lady) 10 stars if I could!"
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Sandra Ingram

September 13, 2022

5  out of  5 rating by Sandra Ingram
"Willingness to help and explain to me how things work, and help me work out things to help me. Wonderful personality and always returned my calls. Great asset to State Farm!!!!"
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Tammy Fuse

September 13, 2022

5  out of  5 rating by Tammy Fuse
"Kelly Lee from Joseph Ferro State Farm Insurance Agency is very polite. Helped me find the right policy for me, and was very friendly and professional. I’m keeping her as my agent because she made the switch from my old insurer so pleasant and simple! No wild goose chases, everything is simple and straightforward!"
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Charlett Tanner

August 31, 2022

5  out of  5 rating by Charlett Tanner
"Kelly Lee was awesome, easy to understand and provided excellent customer care!"
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Chris Ottinger

August 18, 2022

5  out of  5 rating by Chris Ottinger
"Top notch agency. Do a great job with all of your insurance needs. AAA+++"
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Deja Frazier

August 16, 2022

5  out of  5 rating by Deja Frazier
"Kelly was so helpful and made sure I was taken care of the entire call. I really appreciated her services and action to detail."
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Kimberlee Wood

August 16, 2022

5  out of  5 rating by Kimberlee Wood
"I had the pleasure of working with Joseph. Awesome agent who goes the extra mile for his clients."